CONTENUTI

Analyzing and Troubleshooting Signaling and Media Protocols

• SIP Review
• H.323 Review
• SIP and H.323 Trunking Considerations
• SIP and H.323 Troubleshooting Tools

 

Implementing Cisco Unified Communications Manager Supplemental Services

• Call Park
• Call Pickup
• Meet-Me Conferences
• Time-of-Day Routing

 

Implementing Call Coverage in Cisco Unified Communications Manager

• Overview of Call Coverage in Cisco Unified Communications Manager
• Call Hunting
• Call Queuing

 

Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility

• Issues with Roaming Devices
• Device Mobility Characteristics
• Device Mobility Operation
• Device Mobility Considerations

 

Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility

• Issues with Roaming Users
• Cisco Unified Communications Manager Extension Mobility Characteristics
• Cisco Unified Communications Manager Extension Mobility Components
• Cisco Unified Communications Manager Extension Mobility Considerations
• Cisco Unified Communications Manager Extension Mobility Troubleshooting.

 

Configuring and Troubleshooting Cisco Unified CM Unified Mobility

• Issues with Multiple Devices
• Cisco Unified CM Mobility Overview
• Cisco Unified CM Unified Mobility Operation
• Cisco Unified CM Mobility Considerations
• Cisco Unified CM Unified Mobility Troubleshooting

 

Implementing Cisco Unified Communications Manager Express

• Cisco Unified Communications Manager Express Overview
• Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
• Calling Privileges and Toll-Fraud Prevention in Cisco Unified Communication Manager Express
• Hunt Groups
• Call Park
• Paging

 

Implementing Globalized Call Routing

• Overview of Multisite Dial Plans
• Globalized Call Routing Overview
• Globalized Call-Routing Number Formats
• Globalization of Localized Call Ingress
• Localization During Call Egress
• Calls that involve Non-DID Endpoints
• TEHO, Including Local PSTN Backup
• Class of Service in Globalized Call Routing Deployments

 

Implementing Remote Site Survivability

• Overview of Remote Site Survivability
• Cisco Unified SRST
• Reachability Within the Remote Site and to the Outside
• Survivability of MGCP Gateways Using MGCP Fallback

 

Implementing Call Admission Control in Cisco Unified Communications Manager

• CAC Overview
• Location CAC Within a Cluster
• Location CAC for Off-Cluster Calls Using Locally Configured Locations
• Intercluster Location CAC
• PSTN Backup for Intracluster Calls Denied by CAC
• PSTN Backup for Intercluster Calls Denied by CAC

 

Implementing URI Calling in Cisco Unified Communications Manager

• URI Call-Routing Overview
• Directory URIs in Cisco Unified Communications Manager
• URI Call-Routing Process
• SIP Route Patterns and SIP Trunks
• URI Call Routing Considerations

 

Troubleshooting Multisite Cisco Unified Communications Manager Deployments

• Call Routing Troubleshooting
• Calling-Party Presentation Troubleshooting
• Egress Device Selection and SIP Trunk Troubleshooting
• CAC Troubleshooting

 

Examining Global Dial Plan Replication

• GDPR Overview
• ILS Characteristics
• GDPR Components
• Call Routing with GDPR
• PSTN Backup

 

Configuring and Troubleshooting Cisco Unified Border Element

• Overview of Cisco Unified Border Element
• Cisco Unified Border Element Call Routing
• Explore Advanced Cisco Unified Border Element Dial-Peer Features
• Cisco Unified Border Element SIP Header and SDP Manipulation
• Cisco Unified Border Element Signaling and Media Bindings
• Cisco Unified Border Element Troubleshooting

 

Labs:

• Analyze SIP, H.323, and Media Protocols
• Troubleshoot SIP and Media Protocols
• Implement Cisco Unified Communications Manager Supplemental Services
• Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
• Configure Device Mobility
• Troubleshoot Cisco Unified Communications Manager Device Mobility
• Configure Cisco Unified Communications Manager Extension Mobility
• Troubleshoot Cisco Unified Communications Manager Extension Mobility
• Configure Cisco Unified Mobility
• Troubleshoot Cisco Unified Mobility
• Implement Endpoints in Cisco Unified Communications Manager Express
• Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
• Implement Calling Privileges in Cisco Unified Communications Manager Express
• Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
• Implement Globalized Call Routing
• Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
• Implement MGCP Fallback and Survivable Remote Site Telephony
• Implement Call Admission Control
• Implement a URI-Based Dial Plan for Multisite Deployments
• Troubleshoot Globalized Call Routing
• Troubleshoot Call Admission Control
• Implement Global Dial Plan Replication
• Implement Cisco Unified Border Element
• Troubleshoot Cisco Unified Border Element