Upon completion of the training and examination related to this qualification, a successful candidate will be familiar with the principles of the Lean philosophy and in particular with the application of this philosophy within an IT-environment. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude andbehavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods (such as ITIL or PRINCE2).
Specifically the candidate should understand:
Basic problem solving principles